Shipping policy
Shipping Policy
At Orluxe, we are committed to providing fast, reliable, and secure shipping for all orders worldwide.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. During high-demand periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on the destination country and local carrier conditions.
- United States: 4–9 business days
- International Orders: 5–15 business days
Please note that delivery times are estimates and are not guaranteed.
Worldwide Shipping
We proudly offer worldwide shipping. However, shipping availability may vary depending on your region or local customs regulations.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package in real time.
Delays
Orluxe is not responsible for shipping delays caused by:
- customs clearance,
- weather conditions,
- carrier issues,
- incorrect shipping information provided by customers,
- or other unforeseen circumstances outside our control.
Incorrect Address Information
Customers are responsible for entering accurate shipping information at checkout. If an incorrect address is provided, we may not be able to issue a replacement or refund.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team and we will do our best to assist you.
Contact
For shipping-related questions, please contact us at:
dierdz08@gmail.com